How can I edit the filed that appear in Customer Portal for example create date ?
@Mohamed Saad Taha ,
The create date value is system generate. It is not editable.
-Ben
HI @Benjamin
sorry may I didn't describe what I need correctly
I want to customize the Columns in Customer portal to add the creation date or any other filed below is screen shoot
Thanks for the clarification. Here's the documentation to configure what you need. Created date is supported.https://confluence.atlassian.com/servicemanagementserver/configuring-request-view-1095250690.html
thanks alot it themes this option is not available in my JSM version Iam using version 4.20
BR,
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