Insight Automation - Add and Remove Values on Select Type Attribute

Question

Is there a way within the Insight Automation to Add and Remove values on an attribute of the Select Type?

e.g.

Two Automations -

If Condition is true Add 'Hosted' value

Else if Condition is false Remove 'Hosted' value

If Condition is true Add 'Managed' value

Else if Condition is false Remove 'Managed' value

David Harkins · Answer

@Pramodh M

That is not the Insight Automation I was referring to.

For my particular use case, it s doesn't involve the creation or editing of issues.  its more for the creation and editing of the insight objects themselves.

Also using Data Centre.

Pramodh M · Answer

Hi @David Harkins

Yes ( For Jira Service Management Only )

Navigate to JSM Project to create the Automation and you will be able to find the Insights related Conditions / Actions or Global Automation in JSM enabled Instance

You should have Project Admin Permission to create / edit Project Automation Rules

You should have Jira Admin Permission to create / edit Global Automation Rules

https://support.atlassian.com/cloud-automation/docs/jira-automation-actions

Let me know if you have any queries

Thanks,
Pramodh