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Free plan 10 users

Edyta Kilian

is that 10 users changeable on a free plan?

ie can you drop one off and add another or once you've used 10 that's it?

Accepted answers

Dirk Ronsmans

@Edyta Kilian ,

The users are not fixed you can indeed remove some/take away their product access and add new ones as long as you stay within the 10 user limit of which are active/have a license at the same time

So while they are named users (instead of concurrent) you can change the set you are playing with

All comments

Dirk Ronsmans

@Edyta Kilian ,

The users are not fixed you can indeed remove some/take away their product access and add new ones as long as you stay within the 10 user limit of which are active/have a license at the same time

So while they are named users (instead of concurrent) you can change the set you are playing with

Ismael Jimoh

As Dirk rightfully said, the important thing is you are at 10 users. You just can't have more than 10 users.

Regards.

Jeff Oliver_9g2t66

Hi Dirk. So we only have 8 users, but when I try to add a new one it thinks we already have 10 and requires an upgrade. Any ideas?

Dirk Ronsmans

Hey @Jeff Oliver ,

I suggest starting a new question for this and giving a bit more info with some screenshots maybe.

If it's plain wrong we can always loop in Atlassian to take al ook but not on a 3y old solved question