Memory Leakage is happening due to JQL Tricks plugin on Production instance, due to which OutOfMemory error comes on Production instance and JIRA server crashed.
Two objects are accumulating Heap memory - 5.4 gb & 4.9 gb.
I am attaching the Heap Dump analyzed report for your reference,which clearly says the memory is leaking because of it.
Please can you let us know which JQL tricks function triggers the calling of following below function , so that we can disable that module , also let us know the module name to disable to prevent such issues in future.
{noformat}
at com.jtricks.function.issue.HasComponentsFunction.a(Ljava/lang/String;Ljava/util/List;Lcom/atlassian/crowd/embedded/api/User;)Ljava/util/List; (Unknown Source)
at com.jtricks.function.issue.HasComponentsFunction.getValues(Lcom/atlassian/jira/jql/query/QueryCreationContext;Lcom/atlassian/query/operand/FunctionOperand;Lcom/atlassian/query/clause/TerminalClause;)Ljava/util/List; (Unknown Source){noformat}