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System Admin cannot administer certain spaces

unknown

I have read a few posts here regarding the difference between the "confluence-adminitrators" group and a user having "Conflucne Admin" and "System Admin" rights.

I think I have my system setup correctly as such:

The CalBuildMaster user (my user) is also part of the confluence-administrators group. Based on this I should have full access to the system. However, I created a test space and assigned another user admin rights to the space. They removed my name from the space as an individual user who has access rights and now I cannot get into the space admin for that space.

Thanks

Accepted answers

unknown

Jobin. I figured it out, as it is a bit strange. My user was in the group "confluence-administrators" and with full rigts. However, when I went to my user profile under administer user it did not show the confluence-administrator group. I went back to to groups and searched for my user and tried to re-add it which it did not add. However, after doing this the "confluence-administrators" group showed up under my user profile now.

I have a feeling that since I used my account to setup confluence in the first place and then associated confluence with JIRA for user directories that it got conflused.

I also tested that I can get into the space and I can view personal spaces that are locked down as well.

Thanks for the help.

All comments

AlysonA

Hello,

You should still be able to view the space by accessing it via URL directly:

https://confluence_url/spaces/editspace.action?key=spaceKey

You can retrieve the spacekey value in your database (precisely in the SPACES table)

Hope it helps.

unknown

No good. Even hitting the URL directly gives me the same page as if I try to "Manage Permissions"

I'm just worried that someone could reset the admin of the space and then if they leave we are stuck.

Is there something else I am missing?

AlysonA

If you're indeed a member of the confluence-administrator group then you should still be able to see the space regardless if someone removed your individual permissions (which is not needed for a confluence admin), can you please double check that?

unknown

I confirmed my user is in the Group - confluence-administrator.

Jobin Kuruvilla [Adaptavist]

Can you verify that the group name is confluence-administrators? No spelling difference? If you go to your profile, what groups do you see? Maybe attach a screenshot of that?

unknown

I have a feeling that since I used my account to setup confluence in the first place and then associated confluence with JIRA for user directories that it got conflused.

I also tested that I can get into the space and I can view personal spaces that are locked down as well.

Thanks for the help.

Jobin Kuruvilla [Adaptavist]

Awesome....

Sean McElroy2

This same issue happened to me today (April 16, 2015), and your solution is still the right way to fix it. My account for some reason didn't show in the confluence-administrators list on the user page, but did looking at the group directly. I manually added myself to the group, though it said I was already in it, and it took and now I can access the space in question.

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