No Subscription Button

Question

I've turned on email subscriptions and don't have any custom HTML on the status page. However, there is no subscription button available on the live site. Is there a step I'm missing here? The only thing we've added is a Cover Image so I expected the button to be automatically added after turning on subscriptions.

caitlin.slavik · Answer

Email is checked off so I will open a support ticket. Thanks for your reply

John M_2hpypf · Answer

Hi Caitlin,

Can you please try going to Subscribers >> Options (dropdown on the right-hand side) >> Settings - and make sure at least one of the delivery types is checked?

If that is not the issue, please open a support ticket here so we can take a look at your account.