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confluence setup wizard stop is step 4, not possible to move further

johan andersson4

during installation and setup wizard has stoped do not know how to move forward

Accepted answers

William Zanchet

Hi Johan,

I wrote a KB for this problem as you can see here: https://confluence.atlassian.com/display/CONFKB/Unable+to+Set+Up+the+User+Management+During+the+Installation

This will definitely help you.

Cheers,

WZ

All comments

AlysonA

Hi Johan,

In which step the setup wizard stopped responding? Can you see something relevant in the logs (<confluence-home>/logs/atlassian-confluence.log)?

For now, if you don't find anything useful in the logs, I suggest that you simply restart the installation process again by deleting the content from the Home folder and restarting Confluence.

Hope it helps.

Cheers.

johan andersson4

Thanks for the information.

it stops afterperforming step 4 , load users and usergroups from JIRA, after that the next button dosent work. i have done three complete reinstall always stoping on this. the log did not say me anything

William Zanchet

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