How can I send notifications to an email address based on Issue Type?

Question

I want to be able to send a notification to an email address based on an issue type for a project. At first I thought I could just copy my workflow and associate multiple workflow schemes that had been associated with different issue types, though I can't seem to get more than one workflow scheme associated with a project, actually I can get two but one ends up being the default JIRA and the last one that I assigned.

Now I'm thinking I may have to resort to some sort of groovy script to do it.

JonasC · Answer

Hi,

I created this plugin: https://marketplace.atlassian.com/plugins/net.koncis.atlassian.issue-type-notification-schemes/server/overview

By defining notification schemes as usual, you can create (with the plugin) issue type notification schemes, and thereby map issue types to notification schemes.

For instance, Stories goes to project leader, bugs to Support Team, and so on.

I hope that helps you all.

Please let me know if you find any problems using it.

Nic Brough -Adaptavist- · Answer

It would, but it will do the job you need.

If you want to do it in Groovy, that will work too, but you'll need to subvert much of the email system (i.e. don't send any events that trigger emails via notification schemes, and do it all in your workflow functions, with lots of "if transition X then send mail Y" type things)

Brett Ryan · Answer

That would turn a fairly simple workflow into a very complicated one I think. Since each transition would then need to be duplicated for each of the issue types in question.