Can Behaviour override Field Configuration scheme setting?

Joel Batac

I have a custom field and system fields set as Required in Field Configuration but I want them hidden on a screen (I applied the behavior on this transition) if my Resolution is set to Duplicate 

 

Can setting fields hidden/optional in Behaviour override Field Configuration scheme setting?

Bharathi

Hello @Joel Batac,

It's not recommended to mark the fields required in field configuration and try to hide them using behavior. This will result in an error since the field will still be required but there won't be an option for the user to enter the field value.

The best bet here would be not to mark them as mandatory using field configuration. Make them mandatory wherever needed using workflow validators and hide them as needed in the transition screen based on the resolution value.

Hope this helps!

Thanks!