nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How can i obtain access

Lin CAI

Hello i would like to access the below page but it stated 'single sign-on failed' and i do not have permission to access Confluence.

Can you help please?

ICRP Content Library

Accepted answers

Eugenio Onofre_v78igo

Hello @Lin CAI
Welcome to the Atlassian Community.

In order for us to better assist you, would you mind providing additional details on the issue you are seeing and where the link you sent points to?

Is this an enterprise instance of Confluence behind SSO?

All comments

Eugenio Onofre_v78igo

Hello @Lin CAI
Welcome to the Atlassian Community.

In order for us to better assist you, would you mind providing additional details on the issue you are seeing and where the link you sent points to?

Is this an enterprise instance of Confluence behind SSO?

Lin CAI

if you click on 'ICRP Content Library' in my original question you'll be directed to the website i was trying to access...

Eugenio Onofre_v78igo

Hi @Lin CAI

Yes, I know that, but this seems to be a corporate link, not a publicly available one. This is why I asked you a couple questions to try to better assist

Lin CAI

so what else do you need from me? it just says the below and there is nowhere on the website that i can click to apply for access...

Single Sign-on Failed

Account does not have permission to use Confluence
User cail is not active

Fabio Racobaldo _Catworkx_

Hi @Lin CAI ,

it is an internal issue so we can't assist you on that. You need to speak with a Confluence Site Administrator within your organization.

Fabio

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