A user receiving notifications from jira issues that she is not watching.

Question

Hello Everyone,

I have a user who is getting a lot of issue update notifications in her email but she is not watching/assigned/reporting these issues.

Does anyone know how to solve it?

Florian Bonniec · Answer

Are they notification from JIRA itself or notification that may have been send from  a3rd party app ?

B D Oliveira · Answer

Hi @Florian Bonniec

I do not think this is the problem. The user was not mentioned in any items.

Using the same item from the example, this item is a new item, and there is nothing about this user.

Florian Bonniec · Answer

Hi @B D Oliveira

If some mention the user using @ and if this user has access to the issue, he will receive a notification.