Setting the JIRA import folder - how to?

Question

Dear All,

we would like to set a custom filder for Jira project imports and as well as for the to be imported attachments.

We restored a Jira from XML but the attachments cannot be opened: when we click on the attachment we get an error page:

"Cause:

Could not find the specified attachment on the server"

Can you please suggest?

Thanks in advance,

Rumi

Nic Brough -Adaptavist- · Answer

As Boris says, you can't - the locations are now fixed in place.

You can also use symbolic links for the whole directory, or mount storage directly into the area - to give you a rough idea, my main client at the moment has

* /data/jira - the home directory for Jira on a standard disk, with
* backup (export)  - a remote mount on the backup server (we're doing database backups too, but the xml can be handy)
* import - a symbolic link to another disk on the same server
* attachments - a remote mount on a shared storage service
* index - on the fastest nastiest hard disk we could fit in the storage (a jumped up SSD)

Your options on the remote mounts are dependent on your OS.  All the above are a complete doddle on Unix like systems, but I understand Windows servers are way behind and can't reliably support most of the tricks.

Boris Georgiev [Appfire] · Answer

As far as I know you can't use custom import directory as the import directory is hardcoded to jira_home/import (take a look at com.atlassian.jira.config.util.AbstractJiraHome).

What you can do as a workaround is to make symbolic links of the files you want to import in jira_home/import.