While cloning , it autofills the assignee from previous ticket being cloned instead of unassigned .

manoj kumar_rbzg6d

When cloning ticket from jira ,it auto fills the assignee from the ticket being cloned  so this ticket auto-assigned but the assignee hasn't  picket up the issue . So it has to be in unassigned status so that the available resource can. Easily pick it up and  work on it . Kindly help me with resolution for this question / share any document link for  post function  on clearing the asssignee field please?

Mohamed Benziane

Hi,

welcome to the community

This is how cloning works, it copy some field from issue A to issue B. May be you can look at a post function that will clear the assignee field in the newly created issue.