Customize Email notifications of a created workflow

Question

Hello @John M Funk  ; all :)

I have added a new transition to one of our workflow.

I configured a new notifications and assigned it to the transition of that new workflow box.

I would like to custom the content of the email notification sent to the mail address i configured when the workflow condition is met.

Could not find any helping procedure.

Any help and way to do will be very much appreciated :)

Thank you

Jordano OLAOTAN · Answer

@Dimitris Ballas  @Boris Berenberg - Modus Create

Thank you for the app recommendation; will try this now and revert if blocked.

Thank team :)

Boris Berenberg - Modus Create · Answer

Thanks for the shout out for our app, Notification Assistant for Jira. Jordano, we're here to help if you need anything.

Dimitris Ballas · Answer

Hi Jordan,

Unfortunately it's not possible to customise the content of the email using the Jira out of the box functionalities.

However you can find multiple plugins in Atlassian marketplace which can do exactly what you are looking for.

2 of them that I have used in the past and worked fine for similar use cases are Email This Issue and Notification Assistant for Jira.

I hope that was helpful.