Team
Can any one share how to create Define list . I need to create many groups and list of the members . pls share it thanks
Hi @Sampath ,
When you select "A user is defined list", you get option to add users to the list. See the screenshot. Select "Method to choose assignee" as required for the project.
@Rilwan Ahmed Thanks for your quick turn around.
If I want to add 3 different shift like AMR APJ EMEA ..which option should select and how to add the members in the specified groups to select the rule
pls advise
@Sampath What is the condition to differentiate AMR, APJ and EMEA ? If its a JQL condition, then create 3 different rules for each groups.
Hi @Rilwan Ahmed
- We have 3 shifts in our team
- Each Shift we have 2 or 3 members
- Weekend only 2 members will work on shifts
- Since i am new to JIRA Admin, Could you pls share any steps or screenshot or link
- I need to create the Groups naming as APJ Service Desk, EMEA Service Desk or AMR Service Desk or Weekend Service Desk and to add the members as per shift pattern
- Condition at present, i need to assign some weekend tickets according to region wise members
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