Default priority of priority scheme not being used

Question

Hello,

I have a problem with priority schemes that so far I was unable to solve:

For my project I created a new priority scheme where I defined the lowest priority (Prio 3) as the default value:

However, when I now create a new issue inside my project, Prio 2 is still selected by default, but it uses the icon of Prio 3:

When I open the priority dropdown, I also only have the option to switch it to Prio 1 or 3:

The aim would be to show Prio 3 on ticket creation with the correct icon and text. Any help would be appreciated!

Nic Brough -Adaptavist- · Answer

I'm stuck on this, it looks like everything is right.

All I can think of is that there might be a cache issue with your browser, sp I would try closing it and clearing the caches.

Re-test it, and if it's still failing, then I think this needs to go to Atlassian for support.

Joshua Ludwig · Answer

Thanks for the welcome!

My project ATC PM should use the scheme I've created as far as I can tell:

However when I then create a ticket for my project from within the backlog, the issue mentioned above happens:

Nic Brough -Adaptavist- · Answer

Welcome to the Atlassian Community!

This looks like your project is using a different priority scheme to the one you have shown in the screenshot.

Could you check which scheme your project is set to use?