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accessing jira via api

Yas Saghiri

Hello all:

I am trying to access Jira via the APIs. When logged into Jira, if I run an API request in a browser it works fine (but that is because I am already authenticated). However, when I attempt to run the same query either using a test app I created in C# or Postman I get a response back saying "Unauthorized (401)".

I created an API token and I also created a personal token. I tried both to authenticate but no luck.

Here is the cURL command I am using:

curl -D- \
-X GET \
-H "Authorization: Basic base64 user name and api token here" \
-H "Content-Type: application/json" \
https://my jira server/rest/api/2/search?jql=jql query

What am I doing wrong?

Thanks in advance.

Regards

Yas

Accepted answers

All comments

Alex Koxaras -Relational-

Hi @Yas Saghiri

I've tried you http request and I have no problem getting a response. I used basic authentication and I entered my username and password. Postman agent automatically turned this to base64 encoding.

I would suggest that you double check your username and password. The first time, and because I am used to, I entered my email address as the username and I was getting 401.

Hope that helps.

Alex

Yas Saghiri

Unfortunately it is not working for me. I did as you suggested and checked, and re-checked, my user name and password, and my credentials allowed me to access Jira going directly (ie: not through the API). I used my username and my email address and still the same.

I checked my access rights to the project I am querying through the API and I have access, I can use jql, and I can add, change, read and delete issues. In fact I have admin rights to the project where I can even create and make changes to workflows, screen schemas, the whole shebang.

If I had any hair I would have pulled it out by now.

I want to cry.

Is there anything else I can look at or try.

Regards

Yas

Alex Koxaras -Relational-

Can you try another request, like read an issue from any other project?

Yas Saghiri

I will give that a try. I will also get another user created with the same access rights and try that in case my profile is corrupt in some way.

Thanks for your help so far. I will let you know what happens.

Regards

Yas

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