How to set our customer ticket data in their country DC.
Hi @Zhongshu Li
Data no matter what type it is (whole site data) will be present in the region you choose from one of the available ones and there is no option to choose the customers tickets separately
And if your question is regarding the initial setup of site, the person who creates the site should be from that local region to automatically choose the nearest data center or you will have an option to later choose the dc as well
More about data resindency here - https://support.atlassian.com/security-and-access-policies/docs/understand-data-residency
Let me know if there are any queries
Thanks,
Pramodh
Hi @Zhongshu Li ,
What is the background of this requirement?
Data going overseas and data isolation between regions?
The primary question is about isolation between regions. For example, customer A comes from country A, customer B comes from country B. They want their ticket data must store in their country. and not other contry.
有意思的话题，我已分享到community leader group，等待后续
@Zhongshu Li -
As suggested by @Pramodh M , the data residency is focusing against Jira/JSM Cloud envs only.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team
Viasat Inc.
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