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Knowledge Base/Space access - public vs. private

MollyW

Here's the issue...

We have quite a few Confluence Knowledge Bases/spaces. Some are private and users need special permissions to access; but many are not locked down and can be viewed by anyone in the company.

I’m told that we need to externalize these Knowledge Bases/spaces that are available to most employees. They would need to be accessible to the company, but not the public.

The private KBs/spaces can remain private and accessible only to licensed users.

How can I make that happen?

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Bastian Stehmann

Hi @MollyW ,

What do you mean by externalize?

Do you consider migrating to cloud?

MollyW

That's the word given to me in the instructions to find the answer. I would assume it means to make it outside of our firewall and not requiring an account/license to login and access.

We have not moved to the cloud yet no - but will be doing so later this year, I believe.

Bastian Stehmann

So you want to move the confluence to somewhere outside the firewall (but not yet into cloud) and the public spaces should sill only be accessible only for the company?

Why do you do that, doesn't make so much sense to me at first glance.

Or should the public spaces be public to everyone? Then you can just move to a server outside your firewall to achieve that.

If it is in preparation of your cloud migration, and you don't want to license everybody in the company but want the public spaces only be accessible for your company, you can use the premium plan. There is a feature called IP Allowlisting, where you can define, which IP(ranges) can access the Confluence.

MollyW

Essentially, yes- the public spaces should be accessible to everyone in the company. The private areas would be for licensed users only.

Though if we move them to a server outside of our firewall - essentially wouldn't we have two versions of Confluence running at the same time (on two different servers)?

In this case, no. This has nothing do with preparation for cloud migration.

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