We are trying to get the JIRA Jabber Listener to work in our production environment. It's working in staging with nearly identical platform settings. We have in prod:
JIRA 5.2.11
Java JDK 1.6.0_45
Jabber Listener 1.21
Error we get is:
2013-06-26 10:09:54,561 JabberNotifier_1 ERROR williamp 571x315392x1 1fq5vh6 10.0.14.41 /secure/QuickCreateIssue.jspa [ext.jabbernotifier.transport.JabberTransport] Error sending XMPP message to InfSys@subdomain.domain.com
No response from server
But the same config works in staging, the only difference there is that we use JDK 1.6.0_43.
Our Jabber config looks like:
Chat room to notify InfSys@subdomain.domain.com
Only notify for issues in projects with these keys (default: all projects) PROJ
XMPP Account Nick (required when posting to groups) JIRA
XMPP Login chatacct
XMPP Password (password)
XMPP Server subdomain.domain.com
Any ideas?
Thank you!
Paul
