Delete persons by default

Question

I need to delete all persons created by default when I create my free account. TODAY somebody and I don't know this person, she deleted my project. I didn't join these persons in my project but they are in my project, twice she deleted my projects.

I need help to recover my project with all tasks.

Danny Grenzowski _Rewind_ · Answer

Hey @lenerg gonzalez

For a simple, automated recovery solution, checkout Rewind Backups:

https://marketplace.atlassian.com/apps/1226389/rewind-backups

Jira Software doesn't keep deleted Projects beyond a certain timeframe, and Issues that get deleted are gone instantly. This app will allow you to rapidly recover lost items like Projects and Issues automatically - it's like an insurance policy for your Jira Software (Cloud) instance!

Fabio Racobaldo _Catworkx_ · Answer

Hi @lenerg gonzalez ,

welcome to the Atlassian community!

Because you are on a server instance, you need to try to figure out if you have a backup of your instance otherwise you can't recover your project.

Moreover, as a jira admin, please check the audit log in order to understand who did it and check that account permission.

Hope this helps,

Fabio