Upgrading from 7.3.2 to 7.13.8 - Confluence Won't Start

Question

Hi,

We decided to upgrade our 10 user license from Confluence Server 7.3.2 to 7.13.8, Our Confluence installation is now dead.  Confluence will not start and are unable troubleshoot the problem.

Any technical assistance to troubleshoot the problem would be much appreciated.

Thanks very much.

Daniel Ebers · Answer

Hi @Jean-Claude Chauveau

a good starting point after reading logs like Nic mentioned might be the following overview:

* Confluence Startup Problems Troubleshooting
https://confluence.atlassian.com/confkb/confluence-startup-problems-troubleshooting-180846988.html

I am adding this here as a reference for others because there have been many similar requests like yours lately.

Regards,
Daniel

Nic Brough -Adaptavist- · Answer

What does the application log say the problem is?