Jira Automation Lite

Question

Hi,

I upgraded JIRA from 8.22 to 9.0

Unfortunately after update add-on Jira Automation doesnt work.

After enabling im getting error: "This app failed to enable. Refer to the logs for more information."

I tried:

- Reinstall app

- I purged tables:

delete from "AO_589059_AUTOMATION_QUEUE";
delete from "AO_589059_AUDIT_ITEM_PROJECT";
delete from "AO_589059_AUDIT_ITEM_ASC_ITEM";
delete from "AO_589059_AUDIT_ITEM_CGE_ITEM";
delete from "AO_589059_AUDIT_ITEM_COMP_CGE";
delete from "AO_589059_AUDIT_ITEM";

anything doesnt work.

Any idea to re-enable plugin after upgrade ?

I tried to purge tables:

Manuela Raschke_m1z5cr · Answer

Will this mean that we lose all logs for the automation rules?

Brant Schroeder · Answer

@IT Admin Welcome to the Atlassian community

Did you follow all the steps here: https://confluence.atlassian.com/automation/upgrading-to-automation-for-jira-7-3-or-later-1055951956.html

There is more to do then just delete tables.  If that does not work what are you seeing as the errors in the logs?