nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Cant Start Automation for JIRA

Steve Josue_92slty

When we attempted to start Automation, we get two separate failures between selecting "Sample Project" or "Existing Project" Project.

When selecting "Sample Project" we get the error, " An unknown error occurred. Please contact Code Barrel Support. TypeError: Cannot convert undefined or null to object".

When attempting to select "Existing Project" we get the never ending Spinning wheel.

Thanks,

-Steve Josue'

Comments

Mirek

Hi @Steve Josue

Did you tried on a different browser? What is the result? Same? Is this the same behavior for all users?

Steve Josue_92slty

Yes, both Chrome and Edge display exactly the same.

Thank,

-Steve

David Jansson

Hi @Steve Josue

We face the same problem

Did you find a solution? Uninstall and use scriptrunner for jira which actually works?

-David

Dan Stefan Teletin

Hello, the issue is still not solved, (and it is not a problem with the browser).

I am currently on "Automation for Jira" version 8.0.0

And I am running Jira software server v8.20.11 if it matters.

Do we have any solution or a workaround? Do we need to upgrade or downgrade the installed Jira automation app version?

Is there a task opened for this defect so we can track it?

Mirek

I think that overall this "Cannot convert undefined or null to object" was related to a bug which was fixed in 8.0.3 version (released two days ago - 29.07.2022)

https://jira.atlassian.com/browse/JIRAAUTOSERVER-502

If someone could not upgrade to this version the workaround is to access Automation for Jira directly from the Project Settings (or downgrade as @Dan Stefan Teletin did)

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