Scriptrunner / Issue Picker Scripted Field in Customer Portal

Kai Krause_lix3hm

HI,

 

we have a scripted issue picker field in our customer portal, but for the customer no issues are displayed. For me and other colleauges it works. ? 

 

Need customers more permissions to use a scriptrunner issue picker or to use the embedded JQL ?

 

BR

Kai 

PD Sheehan

The issue picker respects the security and will only show the issues that the user has access to.

I would not recommend granting additional permission to customer users.

One alternative I can perhaps suggest is to use a test field and ask the customer to just type the key.

Then, using behaviour serverside script, you can lookup if that ticket is valid/appropriate (with expended permissions) and raise an error if it's not valid.