nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

We can no longer log into our confluence server. How can we recover it?

Daisy XU_jfm2k4

Hi,

We failed to log onto our confluence server for a while, and we stored everything on that account. Can you help check what was the problem and how we can recover it?

We had Confluence, JIRA and Bitbucket. We did not renew it because that didn't work for a long time.

Thanks

Daisy

Accepted answers

Mayur Jadhav_30osel

Hi @Daisy XU ,

Welcome to the Atlassian community!!!

You can raise a support ticket with Atlassian Support.

Let me know if any questions or queries.

Cheers,
Mayur

All comments

Daisy XU_jfm2k4

How can I get a real person technical support? I don't mean to post a question on an open discussion forum...this is embarrassing.

Mayur Jadhav_30osel

Hi @Daisy XU ,

Welcome to the Atlassian community!!!

You can raise a support ticket with Atlassian Support.

Let me know if any questions or queries.

Cheers,
Mayur

Daisy XU_jfm2k4

I thought this was the place to raise a ticket...then when I tried again, there is no simple way to raise a support ticket! It was designed like an ESCAPE ROOM. I can now understand why my engineer stopped trying and almost trashed the server.

Mayur Jadhav_30osel

Could you please share an screenshot if you are unable to raise a ticket. It is very straight forward.

Daisy XU_jfm2k4

deleted my screenshots.

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