How do i get linked issues to close when the primary ticket is resolved?

Steven de Villi

Hello,

Its my first question here so i hope that i've done this correctly.

We are new to JIRA at my company and are very much learning as we go.  It happens from time to time that multiple users have the same problem/similar problems at the same time.  We link these issues together with the "relates to field".

Question i have is that when we go and close one of the tickets that has a relates to filled in i would like the related ticket to be closed too.  How would i go about setting this up? Is it possible?

Thank you

Steven de Villiers

Nicolas Bourdages

It's very much possible. You will need the Misc. Workflow Extension plugin. 

In the "source" issue's workflow, set up a post-function in the transition to Closed. That post-function should trigger the transition to Close in the "destination" issue's workflow. 

I say "source" and "destination" because it's not mandatory that both issues use the same workflow. Just that they be linked by the chosen issue type, and that the named transition exists and is valid in the linked issue.

I suggest you use a specific issue link for these automated transitions. "relates to" is very generic, and you might want to use it for something else. I think it would be preferable to use "duplicated by" in your case.