Hi folks,
I create new issues on a Jira-powered service desk all the time to report issues to our MSP (I'm the customer, not the owner of the service desk). I'm a firefox user, and I have two main issues:
- After creating a support request, the entire Firefox tab freezes. I have to close the tab, then reopen the support desk and try navigate to my new ticket just to check if I got the details correct.
- Keyboard shortcuts for copy and paste generally don't work in text fields. I can copy paste through the right click menu, but damn why are shortcuts disabled?
I've told my MSP about both of these things, and they generally respond with 'It's a Jira/Atlassian problem' - hence I'm now reporting it here.
Happy to provide more details if I can.
Cheers,
