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Confluence Indexing Problme

Young Hahn

I am a Confluence Admin and I noticed that my Confluence index is not working..

On my main page

Where is say Popular, All updates and other things..

I see old record.. not the new ones..

When I go to admin page and at the search index, I do rebuild.. and this updates the the new record..

But I am assuming I don't have to rebuild the index all the time..

I check the log.. but I do not see any error.. .

is there a way to fix this issue?

Accepted answers

All comments

Nelson Carranza

Hi,

Have you take a look at this https://confluence.atlassian.com/confkb/confluence-fails-to-process-index-queue-automatically-213524919.html

https://confluence.atlassian.com/confkb/searching-and-indexing-troubleshooting-180847237.html

Regards

Nelson

Alex Yasurek

We occasionally run into this problem also. What we do is just delete and rebuild the index from scratch and that seems to fix it.

Young Hahn

Yes but this doesn't help

Young Hahn

What do you mean deleter??

just noticed that I also have QUEUE IS CURRENTLY IDLE

Alex Yasurek

Meaning the you complete delete the index and build one from scratch. You have to do this on the server, it isn't done through the Confluence admin area. Each time I have run into a similar issue that you described, this is what fixes. My hosting company takes care of this for us though so I dont know exactly where this file that needs to be deleted is located.

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