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Transition Idea status based on linked Delivery issues status

Florian Wahl

Hi Jira Product Discovery team, we are getting adoption across my organization of this product and we are looking at implementing some automation.

One of the automation we would like to implement: automatically trigger status transition in my Idea workflow based on status changed of linked Delivery issues. For instance, if my linked Epic transitions from "In Progress" to "In QA", I would like to update my Idea status to "Staging" (assuming those are existing status in my workflows).

I tried implementing that from Product Discovery directly, but it doesn't seem to be possible from the Product Discovery workflow.

I have also tried to create a Global Automation rule for Jira, but I was not able to find the "Idea" issue type.

Is this type of automation something currently possible? Or maybe planned on your roadmap?

Accepted answers

All comments

brent.johnson

I'm going to try the same thing in a few weeks... so if we don't get an answer here and I figure it out, I'll let you know!

Alex Woodbridge_ixeldp

Hi Florian,

Are you able to share a screenshot of the automation flow you have tried to implement?

Thanks

Florian Wahl

Hi Alex,

This is were I got blocked in the Global Automation rules. The Issue Type on Idea is not available:

Screen Shot 2022-06-15 at 9.56.28 AM.png

Chris Timms

@Florian Wahl perhaps a daft question - but is the scope in Rule Details set to All or filtered to the relevant project? I can configure the condition you are trying to on my environment, at least.

I'm not sure you actually need this condition anyway, as the only thing that uses the 'implements' issue link are ideas by default.

- C

Billy Macrae

@Florian Wahl hi there, did you get an answer for this? I'm trying to implement the same thing.

Thanks very much.

Billy Macrae

@brent.johnson Hi, can I confirm if you managed to implement this?

Many thanks.

brent.johnson

Hi @Billy Macrae - I was able to get a global automation setup for this.

I kept it simple so that when the Jira Software epic transitions to Done, the Jira Product Discovery syncs and transitions the related item(s) to Done.

For this setup to work, the Jira Product Discovery items need to be linked as 'implements' to the Jira Software item. Here's a screen shot. Happy to help if you have more questions.

Billy Macrae

@brent_johnson Thanks so much! Really appreciate it.

Have a great afternoon.

Sam McCallum

@brent_johnson

I got ahead of myself, I can't seem to get it working

This is what I currently have setup:

Automation is setup in Jira

I have validated that the issue is found/matches the Project/Issue Type

I am struggling to get the JPD Idea status changed to Done and also Archive it

Automation setup on Jira.png Jira issue with linked TDP idea.png TDP Automation Not Working.png

carlos_7gvj26

Hi all, I am having the same issue, someone managed to make it work? In the audit log, I can see the following. It seems that it founds the linked issue but it doesn't perform any transitions... I am trying to close the Idea when an issue from a Jira Software project is Done (the one who implemented the idea)

Aylton Almeida

Hey there, did you manage to get it working? I'm having the exact same problem

carlos_7gvj26

Nope... I guess it is just not doable

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