Update any event change(field change, status change etc) to the 'Relates To" Ticket

Saurabh Patel_t1238u

Hi All,

I have a project X which creates a "relates to" ticket(another project Y) for certain conditions on Components.

I need a way(scriptrunner etc.) for adding a comment in project Y ticket for any changes(e.g. field change, Transition change etc. excluding comments) in the "Is Related to" ticket in project X 

Marco Franzen

Hi

you could try to create a ScriptRunner Listener - Custom Listener

 

I would configure it like this:

Applied To: Global or your Project X

Events: Issue Updated & Issue transitioned

Script:

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.event.issue.IssueEvent
import com.atlassian.jira.issue.Issue
import com.atlassian.jira.issue.MutableIssue


def commentManager = ComponentAccessor.getCommentManager()
def issueLinkManager = ComponentAccessor.getIssueLinkManager()
def userManager = ComponentAccessor.getUserManager()

def sourceProject = "Project X"
def targetProject = "Project Y"
def relatesToLinkId = 10000L // your relates to link id
def validInwardLinks = [relatesToLinkId]
def validOutwardLinks = [relatesToLinkId]

// check if the issue is in project...
if (!sourceProject.equals(event.project.name)) {
    log.info("Issue not in project \"${sourceProject}\".")
    return
}

def issue = event.getIssue()

// get the linked issues
def linkedIssues = issueLinkManager
    .getInwardLinks(issue.getId())
    .findAll { it.getIssueLinkType().getId() in validInwardLinks }
    .collect { it.getSourceObject() }
linkedIssues += issueLinkManager
    .getOutwardLinks(issue.getId())
    .findAll { it.getIssueLinkType().getId() in validOutwardLinks }
    .collect { it.getDestinationObject() }

// return if there are no linked issues
if (linkedIssues.isEmpty()) {
    log.info("No linked issue found for issue \"${issue.getKey()}\".")
    return
}

// return is there is not exactly one linked issue, choose one of them...
// if (linkedIssues.size() != 1) {
//     log.info("There is not exactly one linked issue for \"${issue.getKey()}\". Skipping synchronisation...")
//     return
// }

// a list of fields that you might not want to sync
def fieldsToIgnore = ["description"]


// get the changed fields
def childChangeItem = event?.getChangeLog()?.getRelated("ChildChangeItem")?.findAll { item -> !fieldsToIgnore.contains(item.field) }


if (childChangeItem == null || childChangeItem.isEmpty()) {
    log.info("No fields changed for issue \"${issue.getKey()}\".")
    return
}


// get the author of the changes
def authorName = event.getUser().getName()
def message = "Some changes were made to issue ${issue.getKey()} by user ${authorName}"

// add the field changes to the message
for (changeItem in childChangeItem) {
    def fieldName = changeItem.field 
    def fromValue = changeItem.oldstring
    def toValue = changeItem.newstring

    message += "Field \"${fieldName}\" was changed from \"${fromValue}\" to \"${toValue}\"" 
}

// the user that is used to add the comment
def automationUser = userManager.getUserByKey("automation_user")

for (linkedIssue in linkedIssues) {
    commentManager.create(linkedIssue, automationUser, message, false)
}