JIRA to create a ticket automatically without manual intervention from a key word received in slack message (alerts with high severity) . Can this be configured ?
Hi @Somasuntaram M ,
here https://www.jiraslackintegration.com/post/6-ways-to-create-jira-ticket-from-slack#:~:text=Creating%20a%20Jira%20ticket%20in,%2B%5BfieldName%5D%3A%5BfieldValue%5D%E2%80%9D. some useful way to create tickets from Slack.
Hope this helps,
Fabio
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