How do you restrict users from editing the Fix Version field?

Question

Our projects allow anyone from any team to create tickets. The problem is they sometimes edit the fix version field when they should not!

- The field is hidden from the Create ticket screen

- Documentation is available but too many users are not following instructions

Is there a simple solution to preventing users from editing the fix version field?

Kristján Geir Mathiesen · Accepted Answer

Hi @Bea Tea

What about removing FixVersion from the Edit screen and put it (the field) on a screen that is only used in a transition. Then put a condition on that transition so only select people can see it. The transition could be a loop back to the same status. Have you tried that?

HTH,
KGM