Is it possible to add a gadget to show tickets in these age buckets? * 0-5 days * 5-10 days * 10-15 days * 15-30 Days * 30 – 60 days * 60 – 90 days * 90 days plus

Hi @shazna.azher , You could create filters to select issues within these ranges: , and then add the filter results gadget in the dashboard:

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What is the appropriate gadget to add in Jira Dashboard to show aging tickets?

shazna.azher

Is it possible to add a gadget to show tickets in these age buckets?

0-5 days
5-10 days
10-15 days
15-30 Days
30 – 60 days
60 – 90 days
90 days plus

Accepted answers

Carlos Garcia Navarro

Hi @shazna.azher ,

You could create filters to select issues within these ranges:

Screen Shot 2022-05-24 at 11.49.53 PM.png

, and then add the filter results gadget in the dashboard:

Screen Shot 2022-05-24 at 11.48.14 PM.png

All comments

Carlos Garcia Navarro

Hi @shazna.azher ,

You could create filters to select issues within these ranges:

Screen Shot 2022-05-24 at 11.49.53 PM.png

, and then add the filter results gadget in the dashboard:

Screen Shot 2022-05-24 at 11.48.14 PM.png

shazna.azher

Hi @Carlos Garcia Navarro ,

Thanks for your reply. When adding these filters, I am keen to know whether there is a single gadget that can be added to a dashboard to display the counts of all tickets in one dashboard via one gadget?

Tolga Ardıçoğlu

Hi @Carlos Garcia Navarro

It is a very practical method, thank you. Are there any chance to enhance the report by adding the working days consideration? For example, an issue could stay open for some calendar days but the report might include weekends, or national holidays. How can we exclude these and report accordingly?