Users are not able to view issues assigned to them under Assigned to me gadget. These issues are not resolved
Version: JIRA v6.2-OD-08-034
"Not able to view issues" is unclear.
Do you mean that the gadget does not list the issues? Or that it does not display them when you click to them through the gadget?
In the first case, take a very close look at an issue that is NOT appearing. What, exactly, do the resolution and assignee fields say?
If you believe this is an error you should open an issue with Atlassian. this forum isn't to resolve problem with the application.
There's a couple of things you can do in Jira that get a"broken" gadget like this. It's probably one of those, rather than a bug in rhe gadget...
I mean that the gadget does not list issues
Is there a way for me to hide the resoultion field and yet display issues under Assigned To Me Filter
Ok. So find an issue that you think should be there and tell us what it looks like on the view screen. Specifically, assignee and the content of the resolution field.
(We can get into "hide resolution" later, let's understand the problem you asked about first)
I doubt it. The assigned to me filter specifically looks for issues where the resolution field isn't set. Since you can't see the field the SQL doing the search isn't working so it says you have no issues.
Why this filter assumes that a issue is Resolved if it's not Unresolved? In our workflow it changes to Incomplete after work has started.
Because Jira has a simple resolution flag - if the field is filled, the issue is resolved. If it is empty, the issue is open.
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