Change Attachment Storage to Local

Question

I am following these directions to switch from DB to local attachment storage:

https://confluence.atlassian.com/doc/attachment-storage-configuration-166876.html

and the Attachment storage admin page shows

Attachments storage:Database (Deprecated)

However, on the screen for changing this, the "Locally in Confluence home directory" radio button is greyed out.  Is there some other setting or config I need to change to enable this?

Brant Schroeder · Answer

@SK you will need to contact Atlassian support.

SK_xpcoo4 · Answer

We are experiencing the same issue on 7.13.9.

Mont IT · Answer

Yes, so here is the Attachment Storage settings page:

An when I select edit, it shows using DB storage, however, I cannot select "Locally in Confluence home directory":

This is in Atlassian Confluence 7.17.2, which I upgraded from a  Atlassian Confluence 6.14.1 installation.  The original 6.14.1 install seems to allow me to select the option.