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Copy paste working selectively.

Anupama nath racherla

Hi there,

Until yesterday, the copy-paste functionality of content from MS word. There has been a Server update and since then, the copy paste is selective.

For instance, if i have the statement, Click the Edit button. The content after the EDIT in bold font is not copied..So only "Click the Edit" is copied.

I work Google chrome.

Any idea why this is happening?

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Srinatha Tondihal

Hi @Anupama nath racherla ,

Welcome to Atlassian community.

Which version of confluence server is it ? So you are trying to copy text from MS word and pasting into a confluence web page and its not working is it?

Thanks,

Srinath T

Fabio Racobaldo _Catworkx_

Hi @Anupama nath racherla ,

welcome to the Atlassian community!

It's not clear your issue. In order to copy a text and put it into a confluence page, you need to edit the page first. Are u sure that you're copying the correct text? Did u tried with other files?

Anupama nath racherla

Hi Srinath,

This is the version of Confluence I am using - Atlassian Confluence 7.17.1.

And yes, when i copy content from MS word, the content after some BOLD fonted content is not getting copied.

Not sure why.

Again, it is not for all content in bold. It is only for one liner statements such as

"Click the Edit button.". In this case, the word button is not getting copied.

Hope I'm clear this time

Thanks,

Anu

Anupama nath racherla

Hi Fabio,

I've replied to Srinath below. Pls see.

Thanks,

Anu

Anupama nath racherla

Can you'll please help me with this Atlassian team?

Anupama nath racherla

@Srinatha Tondihal

Hi Srinath,

I have installed Atlassian Confluence 7.17.4. And I realise that the copy paste function is just not working fine. When i copy multiple bulleted /numbered points, they get copied, but when i try to format it with the content already on confluence, only the first bulleted / numbered point remains. The rest of the points disappear. As a result I am having to copy one bulleted point at a time.

Is it possible that i can demo this to you?

Thanks,

Anu

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