Issues of users being watchers are missing

Question

Hello all,
I am currently facing the problem that I do not get back some operations that I search via the following query:

created >= 2020-12-30 AND created <= 2021-12-22 AND (watcher in (user1, user2, user3) OR creator in (user1, user2, user3))

I notice that both I and my colleague do not see all tasks, even though we have administrator rights. This is only about issues of a project in which users are only registered as watchers and not as authors.

Has anyone ever noticed similar problems. What else could limit it? in other projects i get all tasks only in one specific case i am missing 3-4 tasks in the jql.

Thank you in advance.

Tobias · Answer

Hi @Wouter Bruinings

jira-admin group is already assigned to the permission scheme, so this could not be the reason.

But I found the permission which is necessary to get the mentioned issues. It is this setting:

Wouter Bruinings · Answer

Hi Tobias!

That’s entirely possible. If the permission scheme of the project does not include browse permission for jira-administrators and you or the project owner has not assigned yourself to a role that has browse permission, then you won’t see them.

I would recommend having the jira-admin group in the browse permission of all permission schemes.

edit: I assumed you had global admin rights, but are you referring to project or global admin rights?