Jira resolutions problem

Question

We have a strange problem. Resolution field for some tickets is set by developers, BUT there is no any transition or any other event (move, clone) in history, just info that resolution field changed by some developer (like he changed some custom field value). I asked devs about it, they said that they do nothing. So who knows what is it ? (maybe they use some IDE and accidentally change the resolution? )

Nic Brough -Adaptavist- · Answer

Without a transition, it has to be "edit" or an automated script.  There is no other way.

Alexey Bandurki · Answer

Nic, thx for help, I created filter for such cases and try to monitor it, maybe logs will help me. (but actually we don't have such scripts, it's strange).

Hi Joe, thx for reply. No the problem is that in history I see :

`SomeUser` made changes - 19/Feb/16 7:17 PM Resolution Fixed

so there is no any transition, and anyway I checked WF just in case

Joe Pitt · Answer

I have some workflows that set it with a post function and the user never sees the field on a screen. I would look at the workflow used by the issue type being affected.