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How to remove the word 'Jira' in email notifications?

Erwin Manuel

Hi All,

All notifications has a string 'Jira' preppended in the email subject.

How can we remove this? I can see the subject templates and it can only control the subject and issue key.

Thanks in advance!

Accepted answers

unknown

Check you're email prefix, its mandatory but can be changed, an a whitespace char is not engouh

- https://confluence.atlassian.com/display/JIRA/Configuring+JIRA%27s+SMTP+Mail+Server+to+Send+Notifications

Removing entirely is more tricky..

All comments

vkharisma

Hi Erwin,

Yes, this is possible. You need to modify all *.vm files under /atlassian-jira/WEB-INF/classes/templates/email/subject

($issue.key) $issue.summary

$issue.summary

Please note that you require to restart JIRA before the changes to take effect. More info on this: Customising Email Content

Cheers, Vicky.

Erwin Manuel

Hi Vicky, are you sure with this? I think the sample you gave only removes the "(ACE-11452)" in my sample but not the string 'Jira'?

unknown

Check you're email prefix, its mandatory but can be changed, an a whitespace char is not engouh

- https://confluence.atlassian.com/display/JIRA/Configuring+JIRA%27s+SMTP+Mail+Server+to+Send+Notifications

Removing entirely is more tricky..

vkharisma

Ups, my bad, Erwin. Please refer to Andy's answers below for the correct answer.

Cheers, Vicky.

Miroslav Kravec

Well... could you please provide the tricky solution to remove it entirely?

shyam sundar

Hi Viki, is it possible to do the same from admin page ?

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