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Need help with configuring Scriprunner Jobs

Aisha M

I have a requirement where I want to archive certain EPICS across my JIRA instance. I then realized there is an in-build Jobs option within Scriptrunner to help accomplish something similar.

So, I want to automatically archive my EPICS based on the below criteria,

* ISSUE TYPE = Epic

* WORK SEGMENT (drop down custom field value) = ABC SECTOR

* DUE DATE = Over 30days

* No issues (Story, Bug, Task, Sub-task) must be link be linked to the Epic.

In the above case, I want the EPIC to be automatically archived and an email must be triggered to a user - STAKEHOLDER (custom field with a user-picker) & the Project Lead, stating that the Epic is archived due to inactivity.

Is this possible using Script runner Jobs, or anything else ?

Thank you !

Accepted answers

Anzar

Hi,

You can use the issue archive job which comes under Job section in script runner.

You can provide the following JQL
issuetype = epic and cf[12510] = 'ABC Sector' and duedate >= 30d and issueLinkType is EMPTY

This wont trigger an email to stake holders in the custom field.

Else what you can do is make a custom job and write a script to do the same on the above JQL.

Sending an email to a customfield or email is written in
https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Help-with-using-Scriptrunner-to-send-email/qaq-p/697985

Regards,

Anzar Khan

Tuncay Senturk _Snapbytes_

Hi @Aisha M

As you mentioned, that's doable using Script Runner's Issue Archiver's Job, you can see a youtube video here.

However, as @Anzar mentioned, it won't trigger an email to stakeholders which are specified in a user custom field.

All comments

Aisha M

@Tuncay Senturk _Snapbytes_ Hello again :D Just incase you are interested Trying to figure this above requirement & would love to get some opinion from the community.

Anzar

Hi,

You can use the issue archive job which comes under Job section in script runner.

Sending an email to a customfield or email is written in
https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Help-with-using-Scriptrunner-to-send-email/qaq-p/697985

Regards,

Anzar Khan

Tuncay Senturk _Snapbytes_

Hi @Aisha M

As you mentioned, that's doable using Script Runner's Issue Archiver's Job, you can see a youtube video here.

However, as @Anzar mentioned, it won't trigger an email to stakeholders which are specified in a user custom field.

Aisha M

@Anzar Thank you Anzar ! Will work with this and see how far it goes

And just to be clear, do I need to have a job AND a script to get this done ? or just a job should be good ?

Aisha M

@Tuncay Senturk _Snapbytes_ Thank you !

Also, can custom scripts be used to trigger mails to certain user groups ? Or that's not possible as well :O

Tuncay Senturk _Snapbytes_

If you want to trigger the same email to be sent to users in a user custom field of the issue as well as the stakeholders of the issue (assignee, reporter), I don't think so.

On the other hand, you can send emails using script runner, here is a library document on how to send email via script. If you want to send an email per issue, you may define a job similarly in which a custom script will run and fetch those issues, getting the users in the custom field and sending them the content. However, it might be a bit difficult. I hope it makes sense.

Anzar

Correct!
But if you accept this answer, Please accept mine too :') Appreciated!

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