Fatal Error during import in Jira

Question

Getting Fatal error when we are  importing issues through  CSV file in Jira from import issues from CSV section in Issues Drag down section.

But able to import issues when we are importing it through IMPORT AND EXPORT from Settings.

What could be the Cause for this ?

Attached Screenshot of error.

Pavel Junek · Answer

Yeah, OK.
New issues can only be imported in Jira via system administration - there is no other way.

Pavel

CHINNAMUTHEVISAI.SATYANARAYANASHARMA · Answer

Thanks for your reply.

But if its a problem with CSV then why i am able to import it through  IMPORT AND EXPORT from System options why not from issue section ?

And yes i am an admin for that project i have all the permissions.

Pavel Junek · Answer

Hi @CHINNAMUTHEVISAI.SATYANARAYANASHARMA,

It seem (I guess) that will be problem with CSV data:

"Issue does not have issue type selected, the affected issues will be created with issue type [Parcel Issues]".

Please check:

* Yout CSV file respond file formatting - Importing data from CSV 
* You have "Bulk Change" permission and "Create issue" permission in import project

Pavel