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End of support for JIRA product

Vincent_csj2ty

Hello,

First of all, I'm no JIRA expert, sorry if this is a stupid question : with my team, we are hosting a JIRA instance for one of our customer, and we are out of date (this is a 7.11.2 version).
For security reasons, we have to upgrade our JIRA to one that is supported (security updates etc...).

I've been searching end of support information in this website, but I'm not sure that I understood well : Is the LTS 7.13.18 version still supported ? If yes, until when ?
(the idea is to perform the fastest and easiest upgrade)

Otherwise, shoud I upgrade to the latest LTS version (8.20.7) ?

Thank you so much for your answer.
Best regards,
Vincent

Accepted answers

Sreenivasaraju P

Hi @Vincent ,

Please refer below links EOL policy & details

https://confluence.atlassian.com/jirasoftware/jira-software-7-13-long-term-support-release-change-log-957135913.html

https://confluence.atlassian.com/support/atlassian-support-end-of-life-policy-201851003.html

All comments

Sreenivasaraju P

Hi @Vincent ,

Please refer below links EOL policy & details

https://confluence.atlassian.com/jirasoftware/jira-software-7-13-long-term-support-release-change-log-957135913.html

https://confluence.atlassian.com/support/atlassian-support-end-of-life-policy-201851003.html

Vincent_csj2ty

Thanks !

So, it means that, even if it is a TLS version, the 7.13.18 version follows the same rule as classics versions : "two years after the first major iteration of that version was released" right ?

Sreenivasaraju P

https://confluence.atlassian.com/enterprise/long-term-support-releases-948227420.html

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