Jira Server - Move external user to another directory

Question

I have a user with the same user ID in 2 differnt external directories.  The user was made inactive on DIR1 (due to relocation). Jira still shows the user inactive but still in DIR1.

Anyway I can move this account to DIR2?  I don't want to rename the ID in DIR2 since this is a global ID and active account.

Matthew Patton_bcgj8y · Accepted Answer

I had to switch the orders of the Directories so Dir2 had priority on user/groups. Then have the username renamed in Directory 1 so that if the order changed again, Dir1 won't overwrite same user in Dir2.