Change status of parent task

Pauline Hild

Hi, I'm working on a company-managed project with Jira Work Management. We use an automation that creates subtasks and we've created a new status ("not needed") which belongs to the category "done" (screenshot). Our problem now is that we can't change the status of the parent task to "done" if one subtask has the status "not needed". Does anybody know what we have to change?

Thanks in advance and kind regards,

Pauline  

 

Ravi Sagar _Sparxsys_

Hi @Pauline Hild 

You need a add a "Sub-Task Blocking Condition" workflow condition for your parent issue type. You can specific what all statuses your sub-task can be in for your parent issue to be able to make a transition.

You can learn about workflow conditions here.

Ravi