How can we sort the arrangement of SLA?

Question

Upon testing, we noticed some SLAs are not arranged in proper order. Is there a way to sort the SLA? We need to fix something like this SLA results. See the attached photo below.

Olha Onofriichuk_SaaSJet · Answer

Hi, @Mela

If you need to sort SLA, I see 2 options how to do this:

* You can try  SLA Time and Report for Jira add-on and filter them via the option I show on the screenshot below:

* In the SLA Time and Report for Jira add-on there is an opportunity to export data to the Excel file and there you can arrange it in the correct order.

Hope It helps.

Also, this add-on is created by my SaaSJet team, so if you have any questions, I’m here to answer them.

Jack Brickey · Answer

AFAIK, this is not possible. They are sorted in the order that they are created. You could re-create all your SLAs in the order desired but I'm not sure that would be worth it. I also checked JAC for a suggestion but did not find anything.