Get user manager from insight

Steve Mélon

Hello there, 

For one of the project i'm currently on, I need to integrate JSM with Insight, but i'm rather new with insight, still lots to learn  

So here is my problem: I would like to create a custom field to get the manager of a given user. I succeeded with getting the user info (aka reporter) from insight by configurating my insight custom field as follow : 

"Jira User"= ${customfield_12713}

But I would like to have access to its manager in a separate custom field.

Any idea how i can achieve that? 

Here is the insight object overview.

Hope you can help!

Cheers,

Steve 

Björn Gullander

If your Manager field is an Insight field you can set the Manager field automatically in the Manager field's custom field configuration. 

Set "Filter assign scope" to: (where customfield_xxxx is the User field)

object having inboundReferences(Key = ${customfield_xxxxx})

 Check the "Assign strict", If you want the field to always be updated whenever the User field is updated. Otherwise it will only be updated on Create.

Could also be done in a post function if you want to do it in a specific transition.