Can I automate adding a comment, without it coming from my account?

Yasmin Howell

I have a project management board for my team with some automated comments notifying the @card that due date has passed and that the booked time could be used for something else (to track work not signed off). The comment comes from me presumably because I set the rule up, is there a way to make this come from Butler, or set it to come from someone else? Naturally everyone is then messaging me about their project when I am just the person who setup the board!

Hannah Humbert - Simpla Workflows

Hi @Yasmin Howell ! Welcome to the community I'd recommend using a different Trello user to create the rule instead. If you can, use a service account like a Trello admin user, or a bot user. It's a best practice to create automations using a service account if you're able to as this means if you want to hand over that ownership, or if you leave the company, the automations won't be tied to your personal user account.