Structure Double Grid Layout ：JQL cant show the issues

Question

I cannot see any tasks in right grid, nor in Current Project Issues view, nor in JQL where I type project=myProject filter. List is empty（but i can see the xx items selected in bar）. I have all specific permissions for structure and project as well.

Testing Environment: Jira Server 8.22

Structure Plugin: 8.0 ( i didn't encounter this problem in the last version - 7.4 )

Any ideas?

David Niro · Answer

Hello @Benson Ho ,

Thank you for letting me know.  Your email was flagged as spam for some reason.

Someone should be in touch with you soon.

Best,
David

Benson Ho_wcc8x8 · Answer

already sent it, but I didn't receive a response.

David Niro · Answer

Hello @Benson Ho ,

Welcome to the Community!

Please contact our support team directly via email support@almworks.com or through our customer portal support.almworks.com

Best,
David