Push Notifications to IOS Devices Not Working

Question

Starting Monday, 3/28 late in the day, 6:00 p.m. CST our users stopped receiving push notifications on IOS devices for Jira and Jira Service Management.  Have an open issue for this, but curious if anyone else is experiencing this problem.

App has been uninstalled and reinstalled.

Arlin Avery_j1qs45 · Answer

I have been having this issue as well. I will try uninstalling and reinstalling. Thanks :-)

Kristaps_qmtytp · Answer

The issue seems to be fixed for me as well.

Pam O_Dell · Answer

We ended up having to uninstall the App and reinstall and that, paired with an update being backed off by Atlassian, seems to fix the issue.